Terms & Conditions

Last updated 19 October 2026

These terms govern your use of MovePlan ("the Service"), provided by Galaxy Technology, a Scottish partnership of Lesley McCoy and Michael McCoy, trading as MovePlan ("we", "us", "our"), of 31 Priorwood Road, Newton Mearns, Glasgow G77 6ZZ, Scotland. A Scottish partnership is a legal person in its own right, so the firm, Galaxy Technology, is the party you contract with. By creating an account, you agree to these terms in full. You use the Service as a consumer.

1. What the Service is

MovePlan builds an interactive dated moving plan and a pre-filled address-change letter pack from the move date and addresses you provide. The dated plan, including ticking tasks off, is free to use and needs no payment card. The letter pack, and the PDF download of the plan and letters together, are paid for as described in Section 2.

2. Payment and access

The letter pack is sold as a single one-time payment of £14.99, not a subscription. Payment grants an access pass valid for 180 days (six months) from the date of purchase. Access does not auto-renew — no further payment is ever taken automatically, and continued access to the letter pack after that period requires a new, separate purchase at the then-current price. The free dated plan stays available to you whether or not you have a pass.

If you are a consumer, you have a statutory right to cancel a purchase for any reason within 14 days for a full refund, in accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

3. Availability of the Service — please read this section

MovePlan is a small, independently-run service. We may modify, suspend, or discontinue the Service, in whole or in part, at any time, including permanently. Your one-time payment grants access to the letter pack for as long as the Service continues to operate, up to the six-month access period described in Section 2 — it is not a promise that the Service, paid or free, will run indefinitely or for any minimum period beyond what’s stated there.

If we decide to discontinue the Service permanently, we will email every account holder and keep the Service available for at least 60 days after that email, so you can download your checklist and letter pack before it closes. If you have an unexpired access pass on the day we close, we will refund the unused part of it. Beyond that, and your statutory cooling-off right in Section 2, we are not obliged to provide a refund solely because the Service is discontinued.

4. Accuracy and your responsibility

The checklist is a helpful, general-purpose plan — you’re responsible for checking it fits your own move (property type, distance, any special requirements) and for verifying anything third parties (banks, DVLA, your local authority, and so on) actually require of you. The letter pack is a template to help you notify people of your new address — it doesn’t constitute legal or removals advice.

5. Acceptable use

You agree not to use the Service to submit unlawful content, attempt to bypass access controls, or scrape or bulk-extract data from the Service.

6. Intellectual property

We own the Service’s software, design, checklist logic, and letter templates. The move details you enter remain yours, handled in accordance with our Privacy Policy.

7. Liability

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or anything else that cannot be lawfully excluded. We warrant that the Service will be provided with reasonable care and skill. Beyond that, our total liability to you for any breach is capped at the amount you paid us in the 12 months preceding the claim.

8. Governing law

These terms are governed by the laws of England and Wales.

Contact us

Questions about these terms: hello@myhousemoveplan.co.uk